Have you lost your mobile phone, tablet or laptop?

• Block the SIM card
• Activate any tracing, theft protection and remote wipe programmes
• Change the password for all services you have activated on the lost device (for example e-mail, cloud services, messaging services and social media)
• What information may have fallen into the wrong hands? Contact the affected parties

Have you lost your bank card or access card?

• Block it immediately and order a new one

Report it

• You must report theft or damage that concerns private property to the police
• Notify your insurance company
• If the theft or vandalism takes place during travel abroad, you should report it to the local police (give a copy of the police report to your insurance company)
• If it happens in connection with studies or work, report it as an undesirable incident (deviation) to your place of study or work

Ask for help from a security guard or the police if necessary

• Security guard: Call the number at the bottom of the screen. If no number appears, select your place of study or work from the menu in the upper right-hand corner
• For immediate assistance from the police, call 112. If it is not urgent contact your place of study or work or call the police on tel. 02800