A threat can be a verbal attack or an aggressive act intended to affect you and your safety. The person making a threat wants you to submit to their attitudes or demands.
Threats can be made face-to-face, in writing through various digital media or by phone.
If you witness statements or attitudes that you think might threaten your or another person’s safety: Report it!
If you experience a threatening situation, you should leave the situation if possible. Run to safety.
If you cannot leave the situation, remain calm and try to act and speak in a manner that can ease the situation. You can find tips and advice on how to respond in the checklist ‘Communication that can reduce conflicts’.
Threats via digital media
If you receive a threat on social media or by e-mail, it is important that you document factual information about the threat. You will find tips on what you should document in the checklist ‘When receiving threats’.
Threats by phone
If you receive a threat by phone, hold the line and write down what the threat is about and anything that could identify the person making the threat. You will find tips on what you should document in the checklist ‘When receiving threats’.
If you work on the frontline, it is particularly important that you know how to deal with threats made by phone. Print the ‘Receiving threats’ checklist and keep it at hand near the phone.
Threats and threatening situations must
- be reported to a security guard
- be reported to your place of study or work, which will help you to report it to the police
- be reported as an undesirable incident (deviation)