If someone has a threatening behaviour

• Act calmly and speak clearly
• Adopt a relaxed body stance and keep your hands visible
• Do not be dominating or defensive
• If possible, walk away from the situation
• Ask for help

If you receive a threat via digital media

• Take a screenshot
• Document factual information about the threat
• Notify your place of study or work
• Report the matter to the police

If you receive a threat by phone

• Respond in a calm and friendly manner
• Maintain the connection – do not hang up
• Write down what the threat is about
• Write down anything that could identify the person making the threat

Threats and threatening situations shall

• Be reported to your place of study or work, which will help you report it to the police
• Be reported as an undesirable incident (deviation) to your institution